
I stopped edits and spent quite some time doing online research, and I called an area hospital with a CCU (Cardiac Care Unit). If someone there couldn’t help me, my next call was going to a hospital in Atlanta. Thankfully, I happened to get someone who had assisted in many transplants. I explained why I was calling and asked if he had a few minutes to spare for a couple of questions, or if there was a better time for me to call. I’m certain he was a little bemused, but he was kind enough to answer my questions and I thanked him for his time. Let me go ahead and say this. When conducting research, it’s always better to try to be as unobtrusive as possible, so if you don’t know someone in the field you need to research, and if you can’t make an appointment for a phone interview, sending an email or letter would probably be best. I don’t recommend cold-calling like I did, but I was working against a deadline. Cold-calling could bring you together with someone who’s having a really bad day, or who’s extremely busy when you call. Neither bodes well for your research.
After the combination of online research and my phone call for verification, I had some very definitive answers for my concerns and I was able to help the author correct the scene. And yes, I was correct about the things that troubled me the most.
“But wait!” you say. “If the readers knew the doctor wasn’t going to perform the transplant, why would you even bother with the research?”

Research glitches can happen in many areas, but I often see it in medical, law enforcement, military, forensics, and legal aspects of a manuscript. I've seen:
Medals pinned on the wrong side of a uniform.
Period pieces where words that didn't exist for a hundred years or more after the story's time period were used.
Legal jargon used improperly.
Wines served in ways they would never be served in a fine restaurant.
Complications from medical procedures and injuries that made no sense whatsoever, or that were completely impossible.
Characters accessing files they shouldn't be able to access, from places they logically shouldn't be able to access them, and which would have gotten an innocent family member fired from their job, given them a hefty fine, and possibly put them in jail.
